Billing Terms and Conditions
Billing Terms & Conditions
Last Updated: May 6th, 2026
This Billing Terms & Conditions document outlines the payment and billing practices for StarPaws.
1. Accepted Payment Methods
At StarPaws, we offer secure and convenient payment options. We accept the following:
- Credit & Debit Cards: Visa, MasterCard, American Express
- PayPal
- Afterpay (where available)
- Apple Pay & Google Pay
- Bank Transfers (for bulk orders only — please contact us for details)
All payments are processed in Canadian Dollars
2. Payment Processing
- Full payment is required at the time of purchase.
- Orders will not be processed or shipped until payment has been successfully completed.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices displayed are listed in Canadian Dollars
- Prices are subject to change at any time without notice.
- Any applicable taxes, duties, or shipping fees will be calculated at checkout.
4. Secure Payment Processing
StarPaws uses industry-standard security measures, including SSL encryption and trusted payment gateways, to protect your personal and payment information.
We do not store or have access to your full credit card details.
5. Refunds & Chargebacks
- Refunds are issued in accordance with our Return & Refund Policy.
- Unauthorized or fraudulent chargebacks will be investigated and disputed.
If you experience any billing issues, please contact us at:
6. Fraud Prevention
StarPaws reserves the right to cancel, refuse, or place orders on hold if they are suspected of fraud or unauthorized activity.
Additional verification may be required for high-value or flagged transactions.
7. Policy Updates
We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our website indicates acceptance of these changes.
Contact Information
Address: 140 Fairhaven Dr, Sydney, NS B1R 1N5
Email: Info@starkgrooming.com
Phone: 902-322-0804
Customer Service Hours:
Monday - Friday, 9:00 AM – 4:00 PM
Response Time:
We aim to respond within 1–2 business days.